Remove everyone from your Family and re-add them. How to troubleshoot iCloud Music Library, Apple Music, and iTunes Match problems 3. If you or a family member have trouble with Apple Music or iTunes on your iPhone, iPad, or Mac, try signing out of your accounts on your devices, then signing back in, or turning off iCloud Music Library and turning it back on. Log out of Apple Music and iTunes and back in You can't have a different Apple ID for iTunes and Apple Music on the same device. While some people may share iTunes IDs for Match and purchased content, to get the Apple Music signup to work, it's important that every account on the family member's device be linked to that family member's account. your family member's iPhone or iPad needs to be logged into their account (ex. So if you're the head of the household (ex. Essentially, Family Sharing expects other family members' devices to be logged in to their own iCloud ID. These first two troubleshooting steps may help fix your issues signing up. Make sure Apple Music, iCloud, and iTunes on the family member's device are all using the same account. Here are some troubleshooting tips I've found work well, as well as helpful hints from others in the community. The above process eventually worked for me, but it took a few tries.
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